Telegram integration
Send every new testimonial to a Telegram chat or group through your own bot.
Short answer
Create a Telegram bot with @BotFather, add it to your group, and paste the bot token and chat ID into a form's Trigger tab. Every testimonial submitted through your collection form then arrives as a message with the customer's name and role, star rating, the testimonial text (first 300 characters) and a dashboard link. Telegram notifications start on the Starter plan.
- Plan
- Starter and above
- Set up in
- Dashboard → Forms → open a form → Trigger tab → Notifications
- Direction
- One way: VideoTestimonials posts to Telegram through your bot.
How to connect Telegram
- 1In Telegram, create a bot with @BotFather and copy its token.
- 2Add the bot to the group or chat that should receive testimonials, and find that chat's ID.
- 3In VideoTestimonials, open a form, go to the Trigger tab, find Telegram under Notifications, paste the bot token and chat ID, and click Connect.
Available on Starter plan ($24/month).
When it runs
| Event | Details |
|---|---|
| New form submission | A testimonial submitted through a collection form in that space. |
What gets sent to Telegram
- Message
- The customer's name and role, star rating and the testimonial text (first 300 characters), with link previews off.
- Rewards
- If the form runs a reward, the prize.
- Link
- A link to your testimonials in the dashboard.
Good to know
- The bot settings are saved for the whole space, so every form in the space posts to the same chat.
- Only form submissions are posted.
- A failed post isn't retried.
Telegram integration: frequently asked questions
Do I need my own Telegram bot?
Yes. Create one with @BotFather, add it to your group, and give VideoTestimonials its token and the chat ID. Messages are sent through your bot.
Connect Telegram.
Start with the Free plan.
Collect video and text testimonials, then connect Telegram on Starter plan ($24/month). No credit card to start.