💜Help Center

Notifications in Discord, Telegram, and Microsoft Teams

Updated

Short answer

VideoTestimonials sends new-testimonial notifications to Discord, Telegram and Microsoft Teams on Starter, Pro and Business. Open any form, go to the Trigger tab, find Notifications, paste a Discord or Teams webhook URL or a Telegram bot token and chat ID, and click Connect. The setting applies to the whole space, so every form in it notifies the same channel.

Not every team runs on Slack. VideoTestimonials has native notification integrations for Discord, Telegram, and Microsoft Teams — all configured on a form's Trigger tab. The settings are saved for the whole space, so every form in the space notifies the same channel. Notifications need the Starter plan or higher.

Where to set them up

Open any form (Dashboard → Forms → (your form) → Edit), click the Trigger tab, and scroll to the Notifications section. Each channel has its own card.

Discord

  1. In Discord, open Server Settings → Integrations → Webhooks → New Webhook. Pick the channel you want and copy the webhook URL.
  2. In the form's Trigger tab, paste the webhook URL into the Discord card and click Connect.

New testimonials post as Discord embeds with the customer's avatar and rating.

Telegram

  1. Message @BotFather on Telegram and create a new bot. Copy the bot token it gives you, and add the bot to your group.
  2. In the form's Trigger tab, paste the bot token and the chat ID (or @channelname) into the Telegram card and click Connect.

Works with channels, groups, and direct chats.

Microsoft Teams

  1. In Teams, open the channel you want notifications in, click the ... menu → Connectors → Incoming Webhook → Configure. Give it a name and copy the webhook URL.
  2. In the form's Trigger tab, paste the URL into the Microsoft Teams card and click Connect.

Removing a channel

Click Disconnect on the channel's card in the Trigger tab to stop notifications.

Related articles

Want to try this yourself?

The free plan includes 10 video testimonials, 20 text, a Wall of Love embed and CSV import. No credit card, and nothing expires.

Start free
Was this article helpful?

Related articles

Walls of Love — public testimonial pages

Create a Wall of Love in Dashboard → Studio → Walls of Love: click New Wall, pick a template and layout, click Save, then share its public URL.

Embed widgets on your website

Build a widget in Dashboard → Studio → Widgets, open the Code tab, copy the HTML snippet and paste it where the testimonials should appear on your site.

Create social images in Image Studio

Make a testimonial image in Dashboard → Studio → Images: click Create Image, pick a testimonial and one of 52 templates, then export PNG or JPEG.

Add testimonials to a Shopify product page

Copy a widget's embed code, then in Shopify open Online Store → Edit theme → Products, add a Custom Liquid section to the product template and paste it.