Refund Policy

Last updated: January 6, 2026

1. 14-Day Money-Back Guarantee

At VideoTestimonials, we want you to be completely satisfied with our service. We offer a 14-day money-back guarantee on all paid subscriptions.

If you are not satisfied with your purchase for any reason, you can request a full refund within 14 days of your purchase date. No questions asked.

2. How to Request a Refund

To request a refund within the 14-day period:

  1. Email us at support@videotestimonials.video
  2. Include your account email address
  3. We will process your refund promptly

3. Refund Processing

All payments are processed through Paddle, our merchant of record. Once approved, refunds typically appear in your account within:

  • Credit/Debit Cards: 5-10 business days
  • PayPal: 3-5 business days

Refunds are issued to the original payment method used for the purchase.

4. Cancellation

You can cancel your subscription at any time through your account settings or by contacting us. When you cancel:

  • Your subscription will remain active until the end of your current billing period
  • You will not be charged for future billing periods
  • You can continue using the service until your subscription expires

5. Free Plan

We offer a free plan that allows you to test our service before committing to a paid subscription. We encourage you to explore the features to ensure VideoTestimonials meets your needs.

6. About Our Service

VideoTestimonials is a fully automated software-as-a-service (SaaS) platform. Our service is entirely digital and does not involve any human-driven services or manual fulfillment. All features are delivered automatically through our platform.

7. Contact Us

If you have questions about our Refund Policy, please contact us at:

Email: support@videotestimonials.video
Website: https://videotestimonials.video