Privacy Policy

Last updated: January 6, 2026

1. Introduction

VideoTestimonials ("we", "us", or "our"), operated by Pavel Putilin, is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our service at videotestimonials.video ("Service").

2. Information We Collect

2.1 Information You Provide

  • Account Information: Name, email address, password, company name
  • Payment Information: Processed securely by Paddle (we do not store card details)
  • Testimonial Content: Videos, images, text, and metadata you upload
  • Contact Lists: Email addresses of people you invite to submit testimonials
  • Communications: Messages you send us for support

2.2 Information Collected Automatically

  • Usage Data: Pages visited, features used, time spent on Service
  • Device Information: Browser type, operating system, device type
  • Log Data: IP address, access times, referring URLs
  • Cookies: Session cookies for authentication and preferences

2.3 Information from Third Parties

  • OAuth Providers: If you sign in with Google, we receive your name and email
  • Review Platforms: When you import reviews, we access publicly available data

3. How We Use Your Information

We use the collected information to:

  • Provide, maintain, and improve the Service
  • Process transactions and send related information
  • Send administrative messages (updates, security alerts)
  • Respond to your comments, questions, and support requests
  • Monitor and analyze usage patterns and trends
  • Detect, prevent, and address technical issues and fraud
  • Personalize and improve your experience

4. How We Share Your Information

We may share your information with:

  • Service Providers: Third parties that help us operate the Service (hosting, analytics, email delivery)
  • Payment Processor: Paddle processes all payments as our merchant of record
  • Legal Requirements: When required by law or to protect our rights
  • Business Transfers: In connection with a merger, acquisition, or sale of assets

We do not sell your personal information to third parties.

5. Data Storage and Security

Your data is stored securely using industry-standard practices:

  • Data is hosted on Supabase with encryption at rest and in transit
  • Videos and images are stored on secure cloud storage
  • We use HTTPS for all data transmission
  • Access to data is restricted to authorized personnel only

6. Data Retention

We retain your data for as long as your account is active or as needed to provide the Service. After account deletion:

  • Account data is deleted within 30 days
  • Testimonial content is deleted within 30 days
  • Backup copies may be retained for up to 90 days
  • Some data may be retained for legal compliance

7. Your Rights

Depending on your location, you may have the right to:

  • Access: Request a copy of your personal data
  • Correction: Request correction of inaccurate data
  • Deletion: Request deletion of your data
  • Portability: Request your data in a portable format
  • Objection: Object to certain processing of your data
  • Restriction: Request restriction of processing

To exercise these rights, contact us at support@videotestimonials.video

8. Cookies and Tracking

We use cookies and similar technologies to:

  • Keep you logged in
  • Remember your preferences
  • Understand how you use the Service
  • Improve the Service

You can control cookies through your browser settings. Disabling cookies may affect some features of the Service.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your data in accordance with this Privacy Policy.

10. Children's Privacy

The Service is not intended for children under 16 years of age. We do not knowingly collect personal information from children under 16. If you believe we have collected such information, please contact us immediately.

11. Third-Party Links

The Service may contain links to third-party websites. We are not responsible for the privacy practices of these websites. We encourage you to read their privacy policies.

12. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the new policy on this page and updating the "Last updated" date. Your continued use of the Service after changes constitutes acceptance.

13. Contact Us

If you have questions about this Privacy Policy, please contact us at:

Email: support@videotestimonials.video
Website: https://videotestimonials.video