Collect testimonials

Forms collect video and text testimonials. Create, edit, duplicate or delete them in Dashboard → Forms; each form gets its own public link.

Customers record video in their browser from your form link, with no app or account. Set Response Types and video length in the form's Settings tab.

Every form accepts written answers. Set Response Types to Text only in the form's Settings tab to hide video, then share the form link.

Click Add Question in the form builder and pick a type. Short text, long text and yes/no are free; Dropdown needs Starter, NPS and Checkboxes need Pro.

Pick Spin the Wheel in the form's Reward tab and add at least two prize slices with coupon codes. Every spin wins; the server picks which prize.

Copy your form's link from the Trigger tab in the form builder, then share it by email, message or social post, or embed the form on your website.

Send testimonial requests from Email Outreach: add contacts, choose a template, create a campaign, then track opens, clicks and responses.

The form builder's Trigger tab gives you the form's share link, an iframe embed code, and Discord, Telegram and Microsoft Teams notifications.

The form builder has five tabs: Reward, Form, Settings, Emails and Trigger. Here is what each one controls and where to find it.

Click the Welcome page block in the form builder to set its title, message and button text, and on Starter or higher add an intro video.

The Rating page asks for 1 to 5 stars first. 4 or 5 stars continue to the testimonial; 1 to 3 stars branch to the Negative Feedback page.

Every spin-wheel slice must be a real prize with a coupon code. Removing losing outcomes keeps a testimonial-for-a-spin offer from becoming a lottery.

A 1 to 3 star rating sends the customer to the Negative Feedback page, which saves their reply with the low rating and marks it for private use.

Any reward for a testimonial must be disclosed and never tied to positive reviews. Reward forms show a disclosure line, controlled in the Reward tab.

The About You and About Company pages collect the customer's name, email, photo, job title, company, website and logo. Toggle each field in the sidebar.

The Consent page asks each customer to choose public or private use of their testimonial; the Private Feedback page collects notes that never publish.

The Thank You page appears after a customer submits. Set its title, message, celebration animation, video, call-to-action button and social sharing.

The form builder's Emails tab has no per-form settings. Its Go to Global Emails button opens Email Outreach, where the space's campaigns live.

The form builder's Settings tab sets the form name, response types, maximum video length, pause switch, auto-approval, auto-tags and Slack alerts.

Switch the form builder sidebar to Design to give one form its own logo, primary color and fonts, overriding your space branding for that form.

Up to 5 minutes. Each form has a Maximum Video Duration (default 2 minutes, 10 to 300 seconds) and the recorder stops at that limit, on every plan.