Forms are the main way to collect testimonials in VideoTestimonials, allowing you to gather feedback from customers through customizable forms.
Understanding Forms
Forms in VideoTestimonials are versatile tools that you can tailor to fit different campaigns, audiences, or use cases. They allow you to collect both video and text testimonials, and you can manage multiple forms within your workspace.
Accessing Forms
Navigate to Forms at https://app.videotestimonials.video/dashboard/forms. You'll see every form in your active space plus quick actions to create, edit, duplicate, or delete each one.
Creating a new form
- Click Create New Form on the Forms page.
- Give the form a name (required) and an optional description.
- In the form builder's Settings tab, choose Response Types (Video & text, Video only, or Text only) and the Maximum Video Duration, then tweak pages on the Form tab as needed.
- Click Save Changes and share the collection link.
Managing forms
From the Forms list you can:
- Edit Form — open the form builder to change questions or layout.
- Duplicate — create a copy (useful when A/B-testing different pages).
- Delete — remove a form. You can't delete the default form until you mark a different one as default.
- Default — a Crown icon marks the default form (used when someone visits your space root URL without a form slug).
Form limits
Your plan determines how many forms you can create per space: 1 on Free, 3 on Starter, 10 on Pro, and unlimited on Business. When you hit the limit, the Create New Form button changes to Upgrade to Create More.