The Settings tab in the form builder holds the per-form operational knobs.
Form Name
Internal label for the form. Customers never see it — it's just how your team identifies this form in the dashboard. Rename any time.
Response Types
Choose Video & text (the default), Video only, or Text only. Picking one type hides the other option on the form entirely.
Maximum Video Duration
Cap how long recorded videos can be. Default is 120 seconds. Allowed range: 10 to 300 seconds. Shorter caps force more concise testimonials and reduce storage.
Stop collecting submissions
Toggle to pause the form. A paused form shows a "form closed" message to anyone who opens it; existing submissions are untouched. Turn back on any time.
Auto-approve testimonials
- Off (default) — every new submission lands in Pending. A team member approves from the Overview tab before it's published anywhere.
- On — new submissions skip Pending and go straight to Approved. Use this when you trust your audience and move-fast matters more than curation.
Auto-approve also applies to responses from the Negative Feedback page (1–3 star ratings), so leave it off if you want to review those before they can appear on a wall or widget.
Auto-tag testimonials
Add one or more tags to every submission from this form. Useful for:
- Marking the campaign (
launch-2026,black-friday) - Marking the channel (
instagram-invite,email-blast) - Marking the cohort (
power-users,trial-week-2)
Type a tag and hit Enter (or type a comma) to add it; tags are saved in lowercase. Auto-tags are added in addition to any tags you apply manually.
Slack notifications
Click Connect with Slack to get a message in a Slack channel whenever a testimonial is submitted. The connection applies to the whole space. Discord, Telegram, and Microsoft Teams are connected from the Trigger tab.