Every form in VideoTestimonials records video by default — there's no separate "video form" to create. On the customer's side, each question step shows two options: Record a video or Respond with text. To hide the text option, set Response Types to Video only in the Settings tab. This article covers what to tune on a form meant for video testimonials.
Set up the form
- Go to Dashboard → Forms at https://app.videotestimonials.video/dashboard/forms. Create a new form with the + button, or open an existing one.
- Configure each page block by clicking it on the canvas:
- Welcome — intro screen with your branding. Optionally upload or record a short intro video (Starter+).
- Rating — star rating (enabled by default).
- Questions — prompts shown during recording.
- About you / About company — optional contact info.
- Consent — asks whether you may use the testimonial publicly.
- Thank you — confirmation after submit.
- Set the Maximum Video Duration in the Settings tab (default 120 seconds, 10–300s range).
- Click Save Changes, then grab the public URL from the Trigger tab.
Recording experience
Your customer opens the link and, on the question step, picks Record a video (the alternative is Respond with text). They record in their browser — no app install, just camera + mic permission — review the clip (or Re-record it), and submit. The testimonial lands in your Overview list ready for approval.
Video prompts
From any question's settings you can add optional Teleprompter Scripts — short lines that scroll on screen while the customer is recording. They're saved for the whole form, so they appear on every recording step. Useful for keeping answers focused.