Yotpo vs Birdeye (2026)
How Yotpo and Birdeye stack up — plus where VideoTestimonials fits as a third option.
Yotpo
Yotpo is a large e-commerce marketing platform covering reviews, SMS, loyalty, and subscriptions. Its review features are part of a broader commerce marketing suite.
All-in-one platform
Video + text testimonial collection, 55 image studio templates, 10+ Wall of Love widgets, REST API, multi-space.
Birdeye
Birdeye is a reputation management platform for local businesses covering reviews, listings, messaging, and surveys. It is a comprehensive suite for managing online reputation.
Yotpo vs Birdeye at a glance
Each figure was read off the vendor’s own pricing page on the date shown under the table.
| Feature | Yotpo | Birdeye |
|---|---|---|
| What it is | Review platform | Review platform |
| Free plan | Reviews & UGC: limited free plan for up to 50 orders a month | No free plan |
| Entry paid plan | Starter: $15/month | Birdeye platform: price not published |
| Unlimited video from | Not offered on published plans | Not offered on published plans |
| Recording limit | Not stated | Not stated |
| Best for | Online stores wanting reviews and loyalty from one vendor | Multi-location businesses managing reviews, listings and messaging together |
| Not for | Testimonials outside an online store | A small business that wants a published price |
| Checked | 2026-11-01 on yotpo.com | 2026-11-01 on birdeye.com |
Which to choose
- Only Yotpo has a free plan (Reviews & UGC: limited free plan for up to 50 orders a month); Birdeye has none.
- Birdeye does not publish a price. Yotpo does: its Starter plan is $15/month.
- Neither lists unlimited video testimonials on a published plan.
Choose Yotpo for
Online stores wanting reviews and loyalty from one vendor
Not the pick for
Testimonials outside an online store
Choose Birdeye for
Multi-location businesses managing reviews, listings and messaging together
Not the pick for
A small business that wants a published price
For reference, VideoTestimonials (our product): a free plan with 20 text testimonials and 10 video testimonials, then unlimited video testimonials from Starter at $24/month; recording length is set per form, up to 5 minutes. Compare plans.
Pricing across all three plans
Each row is a tier — Starter, Pro, etc. — with real prices from each platform’s pricing page.
| Plan | Yotpo | VideoTestimonials | Birdeye |
|---|---|---|---|
| Free | Free (up to 50 orders a month) | Free | No free plan |
| Starter | $15/month (Starter, lowest order volume) | $24/mo | No published price (Birdeye platform) |
| Pro | $119/month (Pro, up to 250 orders a month) | $49/mo | No published price (Birdeye platform) |
Each one against VideoTestimonials
Our head-to-head posts compare Yotpo and Birdeye with VideoTestimonials feature by feature, including where each is the better choice.
More on each platform
Common questions
Is Yotpo or Birdeye cheaper?
Yotpo's Starter plan is $15/month; Birdeye does not publish a price. Read from each vendor's own pricing page on 2026-11-01.
Do Yotpo and Birdeye have free plans?
Yotpo: Reviews & UGC: limited free plan for up to 50 orders a month. Birdeye: No free plan.
Which has unlimited video testimonials, Yotpo or Birdeye?
Neither lists unlimited video testimonials on a published plan.
Is VideoTestimonials suitable for e-commerce?
Yes. While we do not include SMS or loyalty programs like Yotpo, our testimonial and review display tools work perfectly for e-commerce product pages, landing pages, and homepages.
Why not just use Yotpo?
If you only need testimonials and social proof, VideoTestimonials offers dedicated testimonial tools with a simpler setup and lower cost than enterprise suites.
Can I use VideoTestimonials with Shopify?
Yes, our widgets work with Shopify, WooCommerce, and any e-commerce platform that supports HTML embeds or has a JavaScript snippet.
I need review monitoring -- can VideoTestimonials do that?
We focus on testimonial collection and display, not review monitoring. If review monitoring across platforms is essential, you may want to keep a separate monitoring tool alongside VideoTestimonials.
Does VideoTestimonials work for local businesses?
Absolutely. Our tools work great for local businesses that want to collect and display customer testimonials on their website and social media.
Can I import my Google reviews?
Yes. We import from Google Business Profile, Yelp, Facebook, and 21+ other review platforms.
