Built for Hospitality & Hotels

Best Trust alternative for Hospitality & Hotels

Why Hospitality & Hotels teams are choosing VideoTestimonials over Trust — feature parity, lower price, and workflows tuned for hospitality & hotels.

Try VideoTestimonials Free Full Trust Comparison

Hospitality & Hotels testimonial challenges

Every hospitality & hotels team we talk to runs into the same testimonial problems. Trust solves some, ignores others.

OTAs like Booking.com and Expedia charge 15-25% commission and control the guest relationship

Guest reviews on TripAdvisor shape your reputation but you can't curate or showcase the best ones on your site

Photos show rooms but not the feeling of a stay — atmosphere, service quality, and personal touches are invisible

Group and event bookings require demonstrating experience and reliability to meeting planners and wedding coordinators

How VideoTestimonials solves them

What you actually get in VideoTestimonials that Trust doesn't fully address for hospitality & hotels.

Collect guest video testimonials via post-stay email that capture the emotional high of a great trip

Embed guest stories on your direct booking page to reduce OTA dependency and increase direct revenue

Build a Wall of Love organized by experience type (romantic getaway, family vacation, business travel, events)

Showcase event client testimonials to win group bookings, conferences, and wedding business

VideoTestimonials vs Trust for Hospitality & Hotels

Feature comparison weighted by what hospitality & hotels teams actually use.

Feature	VideoTestimonials	Trust
Video testimonial recording
Original testimonial collection		Google reviews only
Embed widgets	10+ types	36 layouts
Image studio	50+ templates	Review Image Generator
Wall of Love
Review platform imports	20 sources	133+ sources
Video editing
AI features	Transcription, highlights, summaries	AI review replies
Free tier	Yes	Yes
Social feed widgets

Hospitality & Hotels-specific testimonial questions

Use these prompts when collecting testimonials from your hospitality & hotels customers.

1
What was the highlight of your stay with us?
2
How did our staff make your experience special or memorable?
3
What would you tell a friend or colleague who is considering staying here?
4
How did our property compare to other hotels or vacation rentals you've stayed at?
5
Was there a specific moment or detail that exceeded your expectations?

Why Hospitality & Hotels teams use video testimonials

9 in 10

people read reviews and testimonials before making important decisions

most-trusted content: recommendations and stories from real people

more impactful: video stories compared to text-only testimonials

Up to 270%

conversion lift when social proof is displayed on your pages (Spiegel Research Center)

Pricing for Hospitality & Hotels

VideoTestimonials starter is cheaper than Trust starter.

Free

VideoTestimonials

Free

Trust

Free (limited)

Entry

VideoTestimonials

$24/mo

Trust

~$5/mo ($65/year)

Pro

VideoTestimonials

$49/mo

Trust

~$10/mo ($125/year)

FAQs for Hospitality & Hotels

How do I collect testimonials from guests who have already checked out?

Send a follow-up email 24-48 hours after checkout with a link to record a video testimonial. The memory is still fresh and guests can record from anywhere — home, the airport, or their next destination.

Can I use guest testimonials to drive direct bookings instead of OTA bookings?

Absolutely. Embed testimonials on your direct booking pages with a 'Best Rate Guarantee' message. Guests who see authentic peer reviews on your site are more likely to book direct.

Trustindex is much cheaper — why choose VideoTestimonials?

Trustindex is a review display tool — it aggregates and shows existing reviews from other platforms. VideoTestimonials is a testimonial collection tool — it helps you create new video and text testimonials, then display them. They solve different problems. Choose VideoTestimonials if you need to collect original testimonials.

Does Trustindex support more import sources?

Yes, Trustindex supports 133+ review platforms for import — significantly more than our 20. If your primary need is aggregating existing reviews from many platforms, Trustindex excels at this.

Can I use both tools together?

Yes. Some businesses use Trustindex for aggregating third-party reviews and VideoTestimonials for collecting original video testimonials. They serve complementary purposes.