Podium vs Trustpilot (2026)
How Podium and Trustpilot stack up — plus where VideoTestimonials fits as a third option.
Podium
Podium is a customer interaction platform for local businesses combining messaging, reviews, and payments. It focuses on helping local businesses manage customer communications.
All-in-one platform
Video + text testimonial collection, 55 image studio templates, 10+ Wall of Love widgets, REST API, multi-space.
Trustpilot
Trustpilot is a well-known public review platform where consumers leave verified reviews. Businesses can manage their profile and use paid tools to leverage their reviews.
Podium vs Trustpilot at a glance
Each figure was read off the vendor’s own pricing page on the date shown under the table.
| Feature | Podium | Trustpilot |
|---|---|---|
| What it is | Review platform | Review platform |
| Free plan | No free plan | Free account: 50 review invitations a month |
| Entry paid plan | Core: $399/month | Plus: $319/month, billed yearly |
| Unlimited video from | Not offered on published plans | Not offered on published plans |
| Recording limit | Not stated | Not stated |
| Best for | Local businesses that want messaging, lead capture and reviews in one tool | Public reviews on a widely known third-party site |
| Not for | A small testimonial budget | Month-to-month budgets |
| Checked | 2026-11-01 on podium.com | 2026-11-01 on business.trustpilot.com |
Which to choose
- Only Trustpilot has a free plan (Free account: 50 review invitations a month); Podium has none.
- Trustpilot costs less to start: its Plus plan is $319/month, billed yearly, against Podium's Core at $399/month.
- Neither lists unlimited video testimonials on a published plan.
Choose Podium for
Local businesses that want messaging, lead capture and reviews in one tool
Not the pick for
A small testimonial budget
Choose Trustpilot for
Public reviews on a widely known third-party site
Not the pick for
Month-to-month budgets
For reference, VideoTestimonials (our product): a free plan with 20 text testimonials and 10 video testimonials, then unlimited video testimonials from Starter at $24/month; recording length is set per form, up to 5 minutes. Compare plans.
Pricing across all three plans
Each row is a tier — Starter, Pro, etc. — with real prices from each platform’s pricing page.
| Plan | Podium | VideoTestimonials | Trustpilot |
|---|---|---|---|
| Free | No free plan | Free | Free (50 review invitations a month) |
| Starter | $399/month (Core) | $24/mo | $319/month, billed yearly (Plus, per domain) |
| Pro | $599/month (Pro) | $49/mo | — |
Each one against VideoTestimonials
Our head-to-head posts compare Podium and Trustpilot with VideoTestimonials feature by feature, including where each is the better choice.
More on each platform
Common questions
Is Podium or Trustpilot cheaper?
Podium's Core plan is $399/month; Trustpilot's Plus plan is $319/month, billed yearly. Read from each vendor's own pricing page on 2026-11-01.
Do Podium and Trustpilot have free plans?
Podium: No free plan. Trustpilot: Free account: 50 review invitations a month.
Which has unlimited video testimonials, Podium or Trustpilot?
Neither lists unlimited video testimonials on a published plan.
Can VideoTestimonials send SMS review requests like Podium?
We focus on email-based and link-based testimonial collection rather than SMS. Our shareable collection links can be sent via any channel including SMS apps.
Does VideoTestimonials help get Google reviews?
Our focus is on collecting first-party testimonials for your own website. For Google review generation specifically, a dedicated review platform may complement our tools.
Why switch from Podium for testimonials?
If you are paying Podium's enterprise pricing mainly for testimonials and reviews, VideoTestimonials offers dedicated testimonial tools starting at $24/mo with no contract.
Should I keep my Trustpilot profile?
You can keep your Trustpilot profile for public visibility while using VideoTestimonials to collect and display testimonials on your own site with full control.
Can I import my Trustpilot reviews?
Yes. We have a direct Trustpilot import feature that pulls your reviews automatically, no CSV export needed.
What about Trustpilot's SEO benefits?
Trustpilot reviews build their domain authority, not yours. With VideoTestimonials, testimonials on your site contribute to your own SEO.
Weighing Podium against Trustpilot?
Try the third option free.
VideoTestimonials collects video and text testimonials through one link, imports the reviews you already have, and embeds them anywhere. Free plan includes 10 videos, 20 text testimonials and a Wall of Love — no credit card, nothing expires.