Birdeye vs Yotpo (2026)
How Birdeye and Yotpo stack up — plus where VideoTestimonials fits as a third option.
Birdeye
Birdeye is a reputation management platform for local businesses covering reviews, listings, messaging, and surveys. It is a comprehensive suite for managing online reputation.
All-in-one platform
Video + text testimonial collection, 55 image studio templates, 10+ Wall of Love widgets, REST API, multi-space.
Yotpo
Yotpo is a large e-commerce marketing platform covering reviews, SMS, loyalty, and subscriptions. Its review features are part of a broader commerce marketing suite.
Birdeye vs Yotpo at a glance
Each figure was read off the vendor’s own pricing page on the date shown under the table.
| Feature | Birdeye | Yotpo |
|---|---|---|
| What it is | Review platform | Review platform |
| Free plan | No free plan | Reviews & UGC: limited free plan for up to 50 orders a month |
| Entry paid plan | Birdeye platform: price not published | Starter: $15/month |
| Unlimited video from | Not offered on published plans | Not offered on published plans |
| Recording limit | Not stated | Not stated |
| Best for | Multi-location businesses managing reviews, listings and messaging together | Online stores wanting reviews and loyalty from one vendor |
| Not for | A small business that wants a published price | Testimonials outside an online store |
| Checked | 2026-11-01 on birdeye.com | 2026-11-01 on yotpo.com |
Which to choose
- Only Yotpo has a free plan (Reviews & UGC: limited free plan for up to 50 orders a month); Birdeye has none.
- Birdeye does not publish a price. Yotpo does: its Starter plan is $15/month.
- Neither lists unlimited video testimonials on a published plan.
Choose Birdeye for
Multi-location businesses managing reviews, listings and messaging together
Not the pick for
A small business that wants a published price
Choose Yotpo for
Online stores wanting reviews and loyalty from one vendor
Not the pick for
Testimonials outside an online store
For reference, VideoTestimonials (our product): a free plan with 20 text testimonials and 10 video testimonials, then unlimited video testimonials from Starter at $24/month; recording length is set per form, up to 5 minutes. Compare plans.
Pricing across all three plans
Each row is a tier — Starter, Pro, etc. — with real prices from each platform’s pricing page.
| Plan | Birdeye | VideoTestimonials | Yotpo |
|---|---|---|---|
| Free | No free plan | Free | Free (up to 50 orders a month) |
| Starter | No published price (Birdeye platform) | $24/mo | $15/month (Starter, lowest order volume) |
| Pro | No published price (Birdeye platform) | $49/mo | $119/month (Pro, up to 250 orders a month) |
Each one against VideoTestimonials
Our head-to-head posts compare Birdeye and Yotpo with VideoTestimonials feature by feature, including where each is the better choice.
More on each platform
Common questions
Is Birdeye or Yotpo cheaper?
Birdeye does not publish a price; Yotpo's Starter plan is $15/month. Read from each vendor's own pricing page on 2026-11-01.
Do Birdeye and Yotpo have free plans?
Birdeye: No free plan. Yotpo: Reviews & UGC: limited free plan for up to 50 orders a month.
Which has unlimited video testimonials, Birdeye or Yotpo?
Neither lists unlimited video testimonials on a published plan.
I need review monitoring -- can VideoTestimonials do that?
We focus on testimonial collection and display, not review monitoring. If review monitoring across platforms is essential, you may want to keep a separate monitoring tool alongside VideoTestimonials.
Does VideoTestimonials work for local businesses?
Absolutely. Our tools work great for local businesses that want to collect and display customer testimonials on their website and social media.
Can I import my Google reviews?
Yes. We import from Google Business Profile, Yelp, Facebook, and 21+ other review platforms.
Is VideoTestimonials suitable for e-commerce?
Yes. While we do not include SMS or loyalty programs like Yotpo, our testimonial and review display tools work perfectly for e-commerce product pages, landing pages, and homepages.
Why not just use Yotpo?
If you only need testimonials and social proof, VideoTestimonials offers dedicated testimonial tools with a simpler setup and lower cost than enterprise suites.
Can I use VideoTestimonials with Shopify?
Yes, our widgets work with Shopify, WooCommerce, and any e-commerce platform that supports HTML embeds or has a JavaScript snippet.
Weighing Birdeye against Yotpo?
Try the third option free.
VideoTestimonials collects video and text testimonials through one link, imports the reviews you already have, and embeds them anywhere. Free plan includes 10 videos, 20 text testimonials and a Wall of Love — no credit card, nothing expires.