Birdeye vs Trustpilot (2026)
How Birdeye and Trustpilot stack up — plus where VideoTestimonials fits as a third option.
Birdeye
Birdeye is a reputation management platform for local businesses covering reviews, listings, messaging, and surveys. It is a comprehensive suite for managing online reputation.
All-in-one platform
Video + text testimonial collection, 55 image studio templates, 10+ Wall of Love widgets, REST API, multi-space.
Trustpilot
Trustpilot is a well-known public review platform where consumers leave verified reviews. Businesses can manage their profile and use paid tools to leverage their reviews.
Birdeye vs Trustpilot at a glance
Each figure was read off the vendor’s own pricing page on the date shown under the table.
| Feature | Birdeye | Trustpilot |
|---|---|---|
| What it is | Review platform | Review platform |
| Free plan | No free plan | Free account: 50 review invitations a month |
| Entry paid plan | Birdeye platform: price not published | Plus: $319/month, billed yearly |
| Unlimited video from | Not offered on published plans | Not offered on published plans |
| Recording limit | Not stated | Not stated |
| Best for | Multi-location businesses managing reviews, listings and messaging together | Public reviews on a widely known third-party site |
| Not for | A small business that wants a published price | Month-to-month budgets |
| Checked | 2026-11-01 on birdeye.com | 2026-11-01 on business.trustpilot.com |
Which to choose
- Only Trustpilot has a free plan (Free account: 50 review invitations a month); Birdeye has none.
- Birdeye does not publish a price. Trustpilot does: its Plus plan is $319/month, billed yearly.
- Neither lists unlimited video testimonials on a published plan.
Choose Birdeye for
Multi-location businesses managing reviews, listings and messaging together
Not the pick for
A small business that wants a published price
Choose Trustpilot for
Public reviews on a widely known third-party site
Not the pick for
Month-to-month budgets
For reference, VideoTestimonials (our product): a free plan with 20 text testimonials and 10 video testimonials, then unlimited video testimonials from Starter at $24/month; recording length is set per form, up to 5 minutes. Compare plans.
Pricing across all three plans
Each row is a tier — Starter, Pro, etc. — with real prices from each platform’s pricing page.
| Plan | Birdeye | VideoTestimonials | Trustpilot |
|---|---|---|---|
| Free | No free plan | Free | Free (50 review invitations a month) |
| Starter | No published price (Birdeye platform) | $24/mo | $319/month, billed yearly (Plus, per domain) |
| Pro | No published price (Birdeye platform) | $49/mo | — |
Each one against VideoTestimonials
Our head-to-head posts compare Birdeye and Trustpilot with VideoTestimonials feature by feature, including where each is the better choice.
More on each platform
Common questions
Is Birdeye or Trustpilot cheaper?
Birdeye does not publish a price; Trustpilot's Plus plan is $319/month, billed yearly. Read from each vendor's own pricing page on 2026-11-01.
Do Birdeye and Trustpilot have free plans?
Birdeye: No free plan. Trustpilot: Free account: 50 review invitations a month.
Which has unlimited video testimonials, Birdeye or Trustpilot?
Neither lists unlimited video testimonials on a published plan.
I need review monitoring -- can VideoTestimonials do that?
We focus on testimonial collection and display, not review monitoring. If review monitoring across platforms is essential, you may want to keep a separate monitoring tool alongside VideoTestimonials.
Does VideoTestimonials work for local businesses?
Absolutely. Our tools work great for local businesses that want to collect and display customer testimonials on their website and social media.
Can I import my Google reviews?
Yes. We import from Google Business Profile, Yelp, Facebook, and 21+ other review platforms.
Should I keep my Trustpilot profile?
You can keep your Trustpilot profile for public visibility while using VideoTestimonials to collect and display testimonials on your own site with full control.
Can I import my Trustpilot reviews?
Yes. We have a direct Trustpilot import feature that pulls your reviews automatically, no CSV export needed.
What about Trustpilot's SEO benefits?
Trustpilot reviews build their domain authority, not yours. With VideoTestimonials, testimonials on your site contribute to your own SEO.
Weighing Birdeye against Trustpilot?
Try the third option free.
VideoTestimonials collects video and text testimonials through one link, imports the reviews you already have, and embeds them anywhere. Free plan includes 10 videos, 20 text testimonials and a Wall of Love — no credit card, nothing expires.