Birdeye vs Trustpilot (2026)
How Birdeye and Trustpilot stack up — plus where VideoTestimonials fits as a third option.
Birdeye
Birdeye is a reputation management platform for local businesses covering reviews, listings, messaging, and surveys. It is a comprehensive suite for managing online reputation.
All-in-one platform
Video + text testimonial collection, 55 image studio templates, 10+ Wall of Love widgets, REST API, multi-space.
Trustpilot
Trustpilot is a well-known public review platform where consumers leave verified reviews. Businesses can manage their profile and use paid tools to leverage their reviews.
Pricing across all three plans
Each row is a tier — Starter, Pro, etc. — with real prices from each platform's pricing page.
| Plan | Birdeye | VideoTestimonials | Trustpilot |
|---|---|---|---|
| Free | No free tier | Free | Free (consumer only) |
| Starter | Contact sales | $24/mo | From $299/mo |
| Pro | Contact sales | $49/mo | From $629/mo |
Read the deep dive
We don’t maintain a direct Birdeye vs Trustpilot blog post — but we’ve done detailed head-to-head comparisons of each against VideoTestimonials. Both posts give you a clear picture of how the platforms differ.
More on each platform
Common questions
I need review monitoring -- can VideoTestimonials do that?
We focus on testimonial collection and display, not review monitoring. If review monitoring across platforms is essential, you may want to keep a separate monitoring tool alongside VideoTestimonials.
Does VideoTestimonials work for local businesses?
Absolutely. Our tools work great for local businesses that want to collect and display customer testimonials on their website and social media.
Can I import my Google reviews?
Yes. We import from Google Business Profile, Yelp, Facebook, and 21+ other review platforms.
Should I keep my Trustpilot profile?
You can keep your Trustpilot profile for public visibility while using VideoTestimonials to collect and display testimonials on your own site with full control.
Can I import my Trustpilot reviews?
Yes. We have a direct Trustpilot import feature that pulls your reviews automatically, no CSV export needed.
What about Trustpilot's SEO benefits?
Trustpilot reviews build their domain authority, not yours. With VideoTestimonials, testimonials on your site contribute to your own SEO.
Weighing Birdeye against Trustpilot?
Try the third option free.
VideoTestimonials collects video and text testimonials through one link, imports the reviews you already have, and embeds them anywhere. Free plan includes 10 videos, 20 text testimonials and a Wall of Love — no credit card, nothing expires.