legal
4 articles tagged with "legal"
Review Gating: Is It Legal to Filter Out Unhappy Customers?
Sending happy customers to a public review form and unhappy ones to a private one is extremely common, and the line between smart feedback routing and unlawful review suppression is narrower than most people think.
The FTC Rule on Consumer Reviews and Testimonials: What It Actually Bans
A plain-English guide to 16 CFR Part 465 — the binding FTC rule on fake reviews and testimonials. What it prohibits, how it differs from the Endorsement Guides, what the penalties are, and the practical checks that keep you on the right side.
Can You Legally Republish Google, G2 and Trustpilot Reviews on Your Website?
Three separate questions get tangled together here — who owns the words, what the platform's terms allow, and what the FTC requires. A practical breakdown of each, and the approaches that stay safe on all three.
Video Testimonial Permission and Legal Guide: What You Need to Know
A practical guide to testimonial permissions, release forms, GDPR compliance, and usage rights — so you can use customer testimonials with confidence.
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