Tag
ftc
2 articles tagged with "ftc"
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Guides6 min read
Review Gating: Is It Legal to Filter Out Unhappy Customers?
Sending happy customers to a public review form and unhappy ones to a private one is extremely common, and the line between smart feedback routing and unlawful review suppression is narrower than most people think.
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Guides7 min read
The FTC Rule on Consumer Reviews and Testimonials: What It Actually Bans
A plain-English guide to 16 CFR Part 465 — the binding FTC rule on fake reviews and testimonials. What it prohibits, how it differs from the Endorsement Guides, what the penalties are, and the practical checks that keep you on the right side.
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