Built for Therapy & Counseling

Best Trustpilot alternative for Therapy & Counseling

Why Therapy & Counseling teams are choosing VideoTestimonials over Trustpilot — feature parity, lower price, and workflows tuned for therapy & counseling.

Therapy & Counseling testimonial challenges

Every therapy & counseling team we talk to runs into the same testimonial problems. Trustpilot solves some, ignores others.

The stigma around seeking therapy means potential clients need extra reassurance before reaching out

Therapist directories like Psychology Today make it hard to differentiate based on credentials alone

Building trust before the first session is critical — clients are vulnerable and choosing carefully

Word-of-mouth is powerful but private — people don't openly discuss their therapist at dinner parties

How VideoTestimonials solves them

What you actually get in VideoTestimonials that Trustpilot doesn't fully address for therapy & counseling.

Invite willing clients to share their experience of the therapeutic relationship (not session content) via video

Embed testimonials on your specialties page so visitors seeking anxiety help see anxiety-related stories

Build a Wall of Love that normalizes therapy and reduces stigma through authentic, voluntary sharing

Use testimonials on your profile pages across directories and your own website to stand out from the list

VideoTestimonials vs Trustpilot for Therapy & Counseling

Feature comparison weighted by what therapy & counseling teams actually use.

FeatureVideoTestimonialsTrustpilot
Video testimonial recording
Review ownershipYou own all contentReviews live on Trustpilot
Custom branding on displayFull controlTrustpilot branding required
Image studio
Wall of Love
Widget customization10+ fully customizableLimited branded widgets
Public review profile
Review gatingNot allowed
PricingFrom $0/moFrom $299/mo
SEO benefitOn your domainOn Trustpilot's domain

Therapy & Counseling-specific testimonial questions

Use these prompts when collecting testimonials from your therapy & counseling customers.

  1. 1

    What hesitation did you have before starting therapy, and how did you overcome it?

  2. 2

    How would you describe the experience of working with your therapist without sharing session specifics?

  3. 3

    What has changed in your life since you began therapy?

  4. 4

    What would you say to someone who is considering therapy but hasn't taken the step yet?

  5. 5

    How did you know this therapist was the right fit for you?

Why Therapy & Counseling teams use video testimonials

9 in 10
consumers read online reviews before choosing a healthcare provider
#1
most-trusted form of marketing: genuine recommendations from real people
2x
more engaging: video testimonials vs. text-only reviews
Under 2 min
to record a testimonial — no app needed, works in any mobile browser

Pricing for Therapy & Counseling

VideoTestimonials starter is cheaper than Trustpilot starter.

Free
VideoTestimonials
Free
Trustpilot
Free (consumer only)
Starter
VideoTestimonials
$24/mo
Trustpilot
From $299/mo
Pro
VideoTestimonials
$49/mo
Trustpilot
From $629/mo

FAQs for Therapy & Counseling

Is it ethical for therapists to collect client testimonials?
Ethics guidelines vary by professional organization and state licensing board. Many allow voluntary, unsolicited client testimonials. Always consult your professional code of ethics and licensing board rules before implementing.
How do I protect client confidentiality in therapy testimonials?
Clients choose what to share and can remain anonymous. Focus prompts on the experience and outcomes rather than diagnosis or session content. Never pressure or incentivize participation.
Should I keep my Trustpilot profile?
You can keep your Trustpilot profile for public visibility while using VideoTestimonials to collect and display testimonials on your own site with full control.
Can I import my Trustpilot reviews?
Yes. We have a direct Trustpilot import feature that pulls your reviews automatically, no CSV export needed.
What about Trustpilot's SEO benefits?
Trustpilot reviews build their domain authority, not yours. With VideoTestimonials, testimonials on your site contribute to your own SEO.
Start building trust today

Built for Therapy & Counseling, priced for any team size
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