Trustmary vs Birdeye (2026)
How Trustmary and Birdeye stack up — plus where VideoTestimonials fits as a third option.
Trustmary
Trustmary combines testimonials with NPS/CSAT surveys and lead generation tools. It uses a 3-in-1 survey pipeline (satisfaction metric + feedback + review request) and offers usage-based pricing. Based in Finland.
All-in-one platform
Video + text testimonial collection, 55 image studio templates, 10+ Wall of Love widgets, REST API, multi-space.
Birdeye
Birdeye is a reputation management platform for local businesses covering reviews, listings, messaging, and surveys. It is a comprehensive suite for managing online reputation.
Trustmary vs Birdeye at a glance
Each figure was read off the vendor’s own pricing page on the date shown under the table.
| Feature | Trustmary | Birdeye |
|---|---|---|
| What it is | Review platform | Review platform |
| Free plan | Solo: 5 survey responses and 200 widget views a month | No free plan |
| Entry paid plan | Starter: $388/month, billed yearly | Birdeye platform: price not published |
| Unlimited video from | Not offered on published plans | Not offered on published plans |
| Recording limit | Not stated | Not stated |
| Best for | Larger organisations running surveys, reviews and lead generation together | Multi-location businesses managing reviews, listings and messaging together |
| Not for | Small businesses that just want testimonials on their site | A small business that wants a published price |
| Checked | 2026-11-01 on trustmary.com | 2026-11-01 on birdeye.com |
Which to choose
- Only Trustmary has a free plan (Solo: 5 survey responses and 200 widget views a month); Birdeye has none.
- Birdeye does not publish a price. Trustmary does: its Starter plan is $388/month, billed yearly.
- Neither lists unlimited video testimonials on a published plan.
Choose Trustmary for
Larger organisations running surveys, reviews and lead generation together
Not the pick for
Small businesses that just want testimonials on their site
Choose Birdeye for
Multi-location businesses managing reviews, listings and messaging together
Not the pick for
A small business that wants a published price
For reference, VideoTestimonials (our product): a free plan with 20 text testimonials and 10 video testimonials, then unlimited video testimonials from Starter at $24/month; recording length is set per form, up to 5 minutes. Compare plans.
Pricing across all three plans
Each row is a tier — Starter, Pro, etc. — with real prices from each platform’s pricing page.
| Plan | Trustmary | VideoTestimonials | Birdeye |
|---|---|---|---|
| Free | Free (Solo: 5 survey responses and 200 widget views a month) | Free | No free plan |
| Starter | $388/month, billed yearly (Starter) | $24/mo | No published price (Birdeye platform) |
| Pro | $650/month, billed yearly (Business) | $49/mo | No published price (Birdeye platform) |
Each one against VideoTestimonials
Our head-to-head posts compare Trustmary and Birdeye with VideoTestimonials feature by feature, including where each is the better choice.
More on each platform
Common questions
Is Trustmary or Birdeye cheaper?
Trustmary's Starter plan is $388/month, billed yearly; Birdeye does not publish a price. Read from each vendor's own pricing page on 2026-11-01.
Do Trustmary and Birdeye have free plans?
Trustmary: Solo: 5 survey responses and 200 widget views a month. Birdeye: No free plan.
Which has unlimited video testimonials, Trustmary or Birdeye?
Neither lists unlimited video testimonials on a published plan.
Does VideoTestimonials have lead generation features like Trustmary?
We focus on testimonial collection, display, and social proof rather than lead generation popups and NPS surveys. If testimonials are your priority, we offer more depth at a lower price.
Why is VideoTestimonials cheaper than Trustmary?
We are purpose-built for testimonials and social proof with flat pricing. Trustmary lists Starter at $388/month billed annually and Business at $650/month billed annually, with analytics, lead generation and experiments sold as add-ons. Checked on trustmary.com in September 2026.
Can I import my Google reviews?
Yes, we support importing from 20 review platforms including Google, Trustpilot, G2, Capterra, Yelp, and many more.
I need review monitoring -- can VideoTestimonials do that?
We focus on testimonial collection and display, not review monitoring. If review monitoring across platforms is essential, you may want to keep a separate monitoring tool alongside VideoTestimonials.
Does VideoTestimonials work for local businesses?
Absolutely. Our tools work great for local businesses that want to collect and display customer testimonials on their website and social media.
Can I import my Google reviews?
Yes. We import from Google Business Profile, Yelp, Facebook, and 21+ other review platforms.
