Built for SaaS

Best Shoutout alternative for SaaS

Why SaaS teams are choosing VideoTestimonials over Shoutout — feature parity, lower price, and workflows tuned for saas.

Read our deep comparison

VideoTestimonials vs Shoutout: Which Is Better for Video Testimonials?

A comprehensive comparison of VideoTestimonials and Shoutout covering video collection flow, customization, widgets, pricing, and team features to help you choose the best testimonial tool.

Read the full comparison · 10 min read

SaaS testimonial challenges

Every saas team we talk to runs into the same testimonial problems. Shoutout solves some, ignores others.

Long sales cycles require multiple touchpoints and prospects want proof from companies like theirs before committing

G2 and Capterra reviews are helpful but you don't control the narrative or presentation

Customer success stories exist in Slack messages and support tickets but never get captured as marketing assets

Enterprise buyers need to justify the purchase internally and written case studies are time-consuming to produce

How VideoTestimonials solves them

What you actually get in VideoTestimonials that Shoutout doesn't fully address for saas.

Automate testimonial requests at key moments — after onboarding, feature adoption milestones, or renewal

Embed customer videos on pricing and feature pages to address objections at the point of decision

Build a Wall of Love organized by use case, company size, and industry to help prospects self-identify

Give sales reps a library of customer videos to share in outreach sequences and deal negotiations

VideoTestimonials vs Shoutout for SaaS

Feature comparison weighted by what saas teams actually use.

FeatureVideoTestimonialsShoutout
Video testimonial recording
Text testimonial collection
Widget types10+ types2 types
Image studio
Wall of Love
Review platform imports18 sources~3 social platforms
Custom brandingPaid extra
Free tierYesNo (7-day money-back)
API access
Team collaboration

SaaS-specific testimonial questions

Use these prompts when collecting testimonials from your saas customers.

  1. 1

    What problem were you trying to solve when you found our product?

  2. 2

    How quickly did you see results after implementing our software?

  3. 3

    What specific feature has had the biggest impact on your team's workflow?

  4. 4

    How would you describe the onboarding and support experience?

  5. 5

    What would you tell a colleague at another company who is evaluating similar solutions?

Why SaaS teams use video testimonials

270%
higher purchase likelihood for products with five reviews than for products with none (Spiegel Research Center, Northwestern University)
On video
a real customer on camera carries tone and sincerity that a star rating can't
No app
Customers record from one link in any phone or desktop browser, with no account to create
Any site
embed widgets on WordPress, Shopify, Wix, Squarespace, Webflow or plain HTML with a two-line snippet

Pricing for SaaS

Plan-for-plan prices, as Shoutout publishes them.

Free
VideoTestimonials
Free
Shoutout
No free plan
Monthly
VideoTestimonials
$24/mo
Shoutout
$15/month (Monthly)
Lifetime
VideoTestimonials
N/A
Shoutout
$199 once (Lifetime)

FAQs for SaaS

How do I get busy SaaS customers to record a testimonial?
Make it short and well-timed. Customers click a link, see your guided prompts and record from their browser, and the recording stops at the limit you set (2 minutes by default). Send the request right after a positive support interaction or a feature win, when the result is fresh.
Can I integrate testimonial requests into my product onboarding?
Yes. Put your collection link in the onboarding email or in-app message your product already sends at that moment, such as after setup is complete, a usage milestone or a high NPS score. On the Pro plan, webhooks notify your own systems the moment a new testimonial arrives.
Shoutout is cheaper — why should I switch?
Shoutout is more affordable ($15/mo or $199 lifetime) but has only 2 widget types, ~3 import sources, and no image studio. VideoTestimonials offers 10+ widgets, 18 import sources, image studio with 50+ templates, and a free tier to start.
Can I keep my existing testimonials?
Yes. Export from Shoutout and import via CSV. All your testimonials, ratings, and customer info will transfer.
Does VideoTestimonials work on any website?
Yes, our widgets work on WordPress, Shopify, Webflow, Squarespace, Wix, and any site that supports HTML embeds.
Start building trust today

Built for SaaS.
Free to start.

Collect video and text testimonials through one link — your customers record in the browser, with no app and no account. Bring your existing Shoutout reviews with you. Free plan includes 10 videos, 20 text testimonials and a Wall of Love embed.

Free forever plan
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