Birdeye vs Trustmary (2026)
How Birdeye and Trustmary stack up — plus where VideoTestimonials fits as a third option.
Birdeye
Birdeye is a reputation management platform for local businesses covering reviews, listings, messaging, and surveys. It is a comprehensive suite for managing online reputation.
All-in-one platform
Video + text testimonial collection, 55 image studio templates, 10+ Wall of Love widgets, REST API, multi-space.
Trustmary
Trustmary combines testimonials with NPS/CSAT surveys and lead generation tools. It uses a 3-in-1 survey pipeline (satisfaction metric + feedback + review request) and offers usage-based pricing. Based in Finland.
Birdeye vs Trustmary at a glance
Each figure was read off the vendor’s own pricing page on the date shown under the table.
| Feature | Birdeye | Trustmary |
|---|---|---|
| What it is | Review platform | Review platform |
| Free plan | No free plan | Solo: 5 survey responses and 200 widget views a month |
| Entry paid plan | Birdeye platform: price not published | Starter: $388/month, billed yearly |
| Unlimited video from | Not offered on published plans | Not offered on published plans |
| Recording limit | Not stated | Not stated |
| Best for | Multi-location businesses managing reviews, listings and messaging together | Larger organisations running surveys, reviews and lead generation together |
| Not for | A small business that wants a published price | Small businesses that just want testimonials on their site |
| Checked | 2026-11-01 on birdeye.com | 2026-11-01 on trustmary.com |
Which to choose
- Only Trustmary has a free plan (Solo: 5 survey responses and 200 widget views a month); Birdeye has none.
- Birdeye does not publish a price. Trustmary does: its Starter plan is $388/month, billed yearly.
- Neither lists unlimited video testimonials on a published plan.
Choose Birdeye for
Multi-location businesses managing reviews, listings and messaging together
Not the pick for
A small business that wants a published price
Choose Trustmary for
Larger organisations running surveys, reviews and lead generation together
Not the pick for
Small businesses that just want testimonials on their site
For reference, VideoTestimonials (our product): a free plan with 20 text testimonials and 10 video testimonials, then unlimited video testimonials from Starter at $24/month; recording length is set per form, up to 5 minutes. Compare plans.
Pricing across all three plans
Each row is a tier — Starter, Pro, etc. — with real prices from each platform’s pricing page.
| Plan | Birdeye | VideoTestimonials | Trustmary |
|---|---|---|---|
| Free | No free plan | Free | Free (Solo: 5 survey responses and 200 widget views a month) |
| Starter | No published price (Birdeye platform) | $24/mo | $388/month, billed yearly (Starter) |
| Pro | No published price (Birdeye platform) | $49/mo | $650/month, billed yearly (Business) |
Each one against VideoTestimonials
Our head-to-head posts compare Birdeye and Trustmary with VideoTestimonials feature by feature, including where each is the better choice.
More on each platform
Common questions
Is Birdeye or Trustmary cheaper?
Birdeye does not publish a price; Trustmary's Starter plan is $388/month, billed yearly. Read from each vendor's own pricing page on 2026-11-01.
Do Birdeye and Trustmary have free plans?
Birdeye: No free plan. Trustmary: Solo: 5 survey responses and 200 widget views a month.
Which has unlimited video testimonials, Birdeye or Trustmary?
Neither lists unlimited video testimonials on a published plan.
I need review monitoring -- can VideoTestimonials do that?
We focus on testimonial collection and display, not review monitoring. If review monitoring across platforms is essential, you may want to keep a separate monitoring tool alongside VideoTestimonials.
Does VideoTestimonials work for local businesses?
Absolutely. Our tools work great for local businesses that want to collect and display customer testimonials on their website and social media.
Can I import my Google reviews?
Yes. We import from Google Business Profile, Yelp, Facebook, and 21+ other review platforms.
Does VideoTestimonials have lead generation features like Trustmary?
We focus on testimonial collection, display, and social proof rather than lead generation popups and NPS surveys. If testimonials are your priority, we offer more depth at a lower price.
Why is VideoTestimonials cheaper than Trustmary?
We are purpose-built for testimonials and social proof with flat pricing. Trustmary lists Starter at $388/month billed annually and Business at $650/month billed annually, with analytics, lead generation and experiments sold as add-ons. Checked on trustmary.com in September 2026.
Can I import my Google reviews?
Yes, we support importing from 20 review platforms including Google, Trustpilot, G2, Capterra, Yelp, and many more.
Weighing Birdeye against Trustmary?
Try the third option free.
VideoTestimonials collects video and text testimonials through one link, imports the reviews you already have, and embeds them anywhere. Free plan includes 10 videos, 20 text testimonials and a Wall of Love — no credit card, nothing expires.