Birdeye vs Shoutout (2026)
How Birdeye and Shoutout stack up — plus where VideoTestimonials fits as a third option.
Birdeye
Birdeye is a reputation management platform for local businesses covering reviews, listings, messaging, and surveys. It is a comprehensive suite for managing online reputation.
All-in-one platform
Video + text testimonial collection, 55 image studio templates, 10+ Wall of Love widgets, REST API, multi-space.
Shoutout
Shoutout is a simple, budget-friendly testimonial tool for small businesses. It supports both video and text testimonial collection with a focus on ease of use. Offers a lifetime deal option.
Birdeye vs Shoutout at a glance
Each figure was read off the vendor’s own pricing page on the date shown under the table.
| Feature | Birdeye | Shoutout |
|---|---|---|
| What it is | Review platform | Testimonial tool |
| Free plan | No free plan | No free plan |
| Entry paid plan | Birdeye platform: price not published | Monthly: $15/month |
| Unlimited video from | Not offered on published plans | Monthly, $15/month |
| Recording limit | Not stated | Not stated |
| Money-back guarantee | Not stated | 7 days |
| Best for | Multi-location businesses managing reviews, listings and messaging together | The lowest monthly price for unlimited video |
| Not for | A small business that wants a published price | Trying a tool before paying |
| Checked | 2026-11-01 on birdeye.com | 2026-11-01 on shoutout.io |
Which to choose
- They are different kinds of product: Birdeye is a review platform, Shoutout a testimonial tool.
- Neither has a free plan.
- Birdeye does not publish a price. Shoutout does: its Monthly plan is $15/month.
- Only Shoutout lists unlimited video testimonials on a published plan, from Monthly, $15/month. Birdeye does not.
- Shoutout offers a 7-day money-back guarantee.
Choose Birdeye for
Multi-location businesses managing reviews, listings and messaging together
Not the pick for
A small business that wants a published price
Choose Shoutout for
The lowest monthly price for unlimited video
Not the pick for
Trying a tool before paying
For reference, VideoTestimonials (our product): a free plan with 20 text testimonials and 10 video testimonials, then unlimited video testimonials from Starter at $24/month; recording length is set per form, up to 5 minutes. Compare plans.
Pricing across all three plans
Each row is a tier — Starter, Pro, etc. — with real prices from each platform’s pricing page.
| Plan | Birdeye | VideoTestimonials | Shoutout |
|---|---|---|---|
| Free | No free plan | Free | No free plan |
| Starter | No published price (Birdeye platform) | $24/mo | $15/month (Monthly) |
| Pro | No published price (Birdeye platform) | $49/mo | $199 once (Lifetime) |
Each one against VideoTestimonials
Our head-to-head posts compare Birdeye and Shoutout with VideoTestimonials feature by feature, including where each is the better choice.
More on each platform
Common questions
Is Birdeye or Shoutout cheaper?
Birdeye does not publish a price; Shoutout's Monthly plan is $15/month. Read from each vendor's own pricing page on 2026-11-01.
Do Birdeye and Shoutout have free plans?
Birdeye: No free plan. Shoutout: No free plan.
Which has unlimited video testimonials, Birdeye or Shoutout?
Only Shoutout lists unlimited video testimonials on a published plan, from Monthly, $15/month. Birdeye does not.
I need review monitoring -- can VideoTestimonials do that?
We focus on testimonial collection and display, not review monitoring. If review monitoring across platforms is essential, you may want to keep a separate monitoring tool alongside VideoTestimonials.
Does VideoTestimonials work for local businesses?
Absolutely. Our tools work great for local businesses that want to collect and display customer testimonials on their website and social media.
Can I import my Google reviews?
Yes. We import from Google Business Profile, Yelp, Facebook, and 21+ other review platforms.
Shoutout is cheaper — why should I switch?
Shoutout is more affordable ($15/mo or $199 lifetime) but has only 2 widget types, ~3 import sources, and no image studio. VideoTestimonials offers 10+ widgets, 18 import sources, image studio with 50+ templates, and a free tier to start.
Can I keep my existing testimonials?
Yes. Export from Shoutout and import via CSV. All your testimonials, ratings, and customer info will transfer.
Does VideoTestimonials work on any website?
Yes, our widgets work on WordPress, Shopify, Webflow, Squarespace, Wix, and any site that supports HTML embeds.
Weighing Birdeye against Shoutout?
Try the third option free.
VideoTestimonials collects video and text testimonials through one link, imports the reviews you already have, and embeds them anywhere. Free plan includes 10 videos, 20 text testimonials and a Wall of Love — no credit card, nothing expires.