Built for Therapy & Counseling

Best Bazaarvoice alternative for Therapy & Counseling

Why Therapy & Counseling teams are choosing VideoTestimonials over Bazaarvoice — feature parity, lower price, and workflows tuned for therapy & counseling.

Read our deep comparison

VideoTestimonials vs Bazaarvoice: Detailed Comparison for 2026

Bazaarvoice is enterprise UGC infrastructure for large retailers. VideoTestimonials is a self-serve testimonial tool. A comparison of scale, syndication, implementation and who each is genuinely for.

Read the full comparison · 5 min read

Therapy & Counseling testimonial challenges

Every therapy & counseling team we talk to runs into the same testimonial problems. Bazaarvoice solves some, ignores others.

The stigma around seeking therapy means potential clients need extra reassurance before reaching out

Therapist directories like Psychology Today make it hard to differentiate based on credentials alone

Building trust before the first session is critical — clients are vulnerable and choosing carefully

Word-of-mouth is powerful but private — people don't openly discuss their therapist at dinner parties

How VideoTestimonials solves them

What you actually get in VideoTestimonials that Bazaarvoice doesn't fully address for therapy & counseling.

Invite willing clients to share their experience of the therapeutic relationship (not session content) via video

Embed testimonials on your specialties page so visitors seeking anxiety help see anxiety-related stories

Build a Wall of Love that normalizes therapy and reduces stigma through authentic, voluntary sharing

Use testimonials on your profile pages across directories and your own website to stand out from the list

VideoTestimonials vs Bazaarvoice for Therapy & Counseling

Feature comparison weighted by what therapy & counseling teams actually use.

FeatureVideoTestimonialsBazaarvoice
Video testimonial recording
Target marketAny business sizeEnterprise retailers
Setup complexity5-minute self-serveWeeks with implementation team
Contract lengthMonth-to-monthAnnual contracts
Image studio
Wall of Love
PricingFrom $0/moContact sales
Review syndication
Sampling programs
Time to valueSame dayWeeks to months

Therapy & Counseling-specific testimonial questions

Use these prompts when collecting testimonials from your therapy & counseling customers.

  1. 1

    What hesitation did you have before starting therapy, and how did you overcome it?

  2. 2

    How would you describe the experience of working with your therapist without sharing session specifics?

  3. 3

    What has changed in your life since you began therapy?

  4. 4

    What would you say to someone who is considering therapy but hasn't taken the step yet?

  5. 5

    How did you know this therapist was the right fit for you?

Why Therapy & Counseling teams use video testimonials

9 in 10
consumers read online reviews before choosing a healthcare provider
#1
most-trusted form of marketing: genuine recommendations from real people
2x
more engaging: video testimonials vs. text-only reviews
Under 2 min
to record a testimonial — no app needed, works in any mobile browser

Pricing for Therapy & Counseling

VideoTestimonials starter is cheaper than Bazaarvoice starter.

Free
VideoTestimonials
Free
Bazaarvoice
Contact sales
Starter
VideoTestimonials
$24/mo
Bazaarvoice
Contact sales
Pro
VideoTestimonials
$49/mo
Bazaarvoice
Contact sales

FAQs for Therapy & Counseling

Is it ethical for therapists to collect client testimonials?
Ethics guidelines vary by professional organization and state licensing board. Many allow voluntary, unsolicited client testimonials. Always consult your professional code of ethics and licensing board rules before implementing.
How do I protect client confidentiality in therapy testimonials?
Clients choose what to share and can remain anonymous. Focus prompts on the experience and outcomes rather than diagnosis or session content. Never pressure or incentivize participation.
Can VideoTestimonials handle enterprise-scale reviews?
Yes. Our platform handles thousands of testimonials and reviews efficiently. For very large deployments, our Business plan includes priority support and higher limits.
Does VideoTestimonials syndicate reviews like Bazaarvoice?
We do not syndicate reviews to retail partners. Our focus is on collecting and beautifully displaying your own testimonials and reviews on your properties.
Why switch from Bazaarvoice?
If you are paying enterprise pricing for features you do not use, VideoTestimonials offers dedicated testimonial and review tools starting free with a much simpler user experience.
Start building trust today

Built for Therapy & Counseling.
Free to start.

Collect video and text testimonials through one link — your customers record in the browser, with no app and no account. Bring your existing Bazaarvoice reviews with you. Free plan includes 10 videos, 20 text testimonials and a Wall of Love embed.

Free forever plan
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