Manage testimonials

Click Approve on a pending testimonial in a space's Overview tab or its detail page, or approve in bulk. Only approved ones appear on walls and widgets.

Open a testimonial and click Edit to change its name, company, job title, website, rating, answers or text. Email, company and website also edit inline.

Add tags with Add a tag on a testimonial's detail page, then narrow the Overview list with the status tabs and the Filters panel.

On a space's Overview tab, click Select, tick testimonials (or All), click Delete in the bar at the bottom and confirm. Up to 100 per batch.

In the Wall builder, switch Testimonials to Manual and move a testimonial to the top, or turn on Hero Section in Design and pick it as the Hero Testimonial.

Select text in a testimonial's Edit window and click Highlight to mark a quote, or run AI analysis (Pro and up) to extract key highlights automatically.

Open a testimonial, click the language selector and pick a language under Add language. AI translation covers 15 languages on Pro and Business.

Use the search box on a space's Overview tab to match names, emails, companies, roles, testimonial text, answers and video transcripts.

A testimonial's AI Insights tab shows sentiment, a summary, an authenticity score, smart tags, key highlights and the transcript. Pro and Business plans.

The Invites tab on a testimonial's page links to Dashboard → Forms, where you copy a form's share link or send an email campaign to ask that customer again.

The Feedback tab on a testimonial's page shows what that customer wrote on your form's Private Feedback page. It never appears on walls or widgets.

Click Filters on a space's Overview tab to narrow testimonials by type, rating, sentiment, tags, date, media, AI status, word count, language and more.