VideoTestimonials keeps a log of every import you run. Use the History tab to see past imports, troubleshoot failed ones, and delete records you no longer need.
View your history
- Go to Dashboard → Import → History.
- A list shows the 50 most recent imports for the space, newest first — social posts, review-site imports, CSV uploads, and screenshot imports. Scheduled Auto-Import checks aren't logged here; their results show on each source card in the Auto-Import tab.
Each row shows:
- The import's name (the file name, or the platform for web and social imports) with a status icon
- Status badge — Processing, Completed, Failed, or Cancelled
- When it ran, and how long it took
- Results: Total Rows, Imported, Skipped, Duplicates, and Failed for CSV files and some web imports. Social posts, screenshot imports, and imports from Google, G2, Capterra, Trustpilot, Yelp, Amazon, App Store, Google Play, and Product Hunt show Post imported successfully instead
- A delete button (trash icon) to remove the record from the log
When an import has errors or warnings, the first three are listed under it so you can decide whether to retry by running a fresh import from the same source.
Retrying a failed import
There's no in-place retry button. To try again, go back to the relevant tab (Social Media / Reviews & Other / Auto-Import / Manual) and kick off a new import with the same URL. For an Auto-Import source, use its Run now icon instead. Fixes between attempts are up to you — adjusting the URL, waiting out a rate limit, switching platforms.
Deleting a record
The trash icon on each row deletes just the history entry. It does not delete the testimonials that were imported.