You will learn how to import customer reviews from popular platforms like G2, Trustpilot, Capterra, and Yelp into VideoTestimonials.
Step-by-Step Guide to Import Reviews
Follow these steps to import reviews from your desired platform:
1. Access the Import Feature
- Log in to your VideoTestimonials account at https://app.videotestimonials.video.
- Navigate to the Import section from the dashboard.
2. Choose Your Platform
- Open the Reviews & Other tab and click the tile for the platform you want to import from. The available options include:
- G2
- Trustpilot
- Capterra
- Yelp
3. Provide the Required URL
- Enter the URL of the review page you wish to scrape. Make sure the URL is correct and points directly to the reviews section of the platform.
4. Start the Import Process
- Click Import testimonials. We scrape the reviews automatically — there's no "number of pages" setting, the scraper walks the listing on your behalf (up to 50 additional pages).
- You don't need to be logged into G2, Trustpilot, Capterra, or Yelp yourself. Our scrapers use residential proxies and unblocker tech to fetch public review pages directly, so no account or cookie is required on your end.
5. Review the Imported Testimonials
- A preview lists the reviews found. Tick the ones you want (or Select all) and click Import. You then see how many were imported and skipped; reviews already in the space are skipped as duplicates.
Plan limits
- On the Free plan, web imports stop once your account holds 15 testimonials imported from external platforms. The counter next to the Import heading (for example
3/15) shows where you stand. Starter, Pro, and Business have no web-import cap.
If an import fails, wait a few minutes and try again. For persistent issues, see Import overview or contact support.