Download invoices and receipts

Updated October 8, 2026

Short answer

VideoTestimonials bills through Paddle, which issues the invoices. To get them, open Dashboard → Settings → Billing and click Invoices & Billing; the Paddle billing portal opens in a new tab with your past transactions, and each invoice can be downloaded as a PDF. The button appears only while you are on a paid plan, including during a free trial.

Accessing your billing history and downloading invoices or receipts is simple with VideoTestimonials.

How to Download Invoices and Receipts

Go to Settings → Billing at https://app.videotestimonials.video/dashboard/settings/billing.

Click Invoices & Billing to open the Paddle billing portal in a new tab. The button appears only while you're on a paid plan.
In the portal, you'll see a list of your past transactions. Click the download icon next to any invoice to save a PDF copy.

That's it — you can keep track of your billing history and grab receipts whenever you need them.

Frequently asked questions

Who is the seller on my VideoTestimonials invoice?

Paddle. Paddle is the merchant of record for VideoTestimonials payments, so invoices and receipts are issued through Paddle's billing portal rather than generated inside the VideoTestimonials dashboard.

I'm on the Free plan now. How do I get an old invoice?

The Invoices & Billing button only shows on paid plans, so it disappears from Settings → Billing once a subscription has ended. Contact support from your account email and say which invoice you need.

How do I change the card used for billing?

Click Update Payment next to Invoices & Billing on Settings → Billing. It opens a Paddle page in a new tab where you enter the new payment method. Use it too if a renewal failed and the billing page shows Payment failed.

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Plans and pricing

VideoTestimonials has four plans: Free ($0), Starter ($24/month), Pro ($49/month) and Business ($79/month). Monthly paid plans start with a 7-day free trial.

Upgrade your plan

Upgrade in Settings → Billing: pick Monthly or Yearly and click a plan. Free accounts check out with Paddle; paid plans switch in place with proration.

Cancel your subscription

Cancel from Settings → Billing → Invoices & Billing, which opens the Paddle portal. Paid access lasts to the end of the period and your data is kept.

Change your email or password

Change your password with Forgot password? on the login page and the emailed reset link. Account email changes are handled by support.