Change your email or password

Updated

Short answer

VideoTestimonials has no password field in Settings, so passwords change through the reset flow: sign out, click Forgot password? on the login page, enter your email and click Send reset link. The emailed link opens Set new password, where you enter a new password of at least 8 characters twice. Account email changes aren't self-serve; contact support from your current address.

Change your password

We use a secure email-based reset flow for password changes.

  1. Sign out of your VideoTestimonials account.
  2. On the login page, click Forgot password?.
  3. Enter your account email and click Send reset link.
  4. Open the email we send you and click the reset link.
  5. Enter a new password (at least 8 characters), confirm it, and click Update password. Then click Go to login and sign in with your new password.

If you're already logged in and want to rotate your password, use the same flow โ€” sign out first.

Change your account email

Email changes aren't currently self-serve. Contact support from your current email and we'll update it for you โ€” usually within 24 hours.

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