Get testimonial notifications in Slack

Updated

Short answer

VideoTestimonials posts a Slack message to one channel each time a customer submits a testimonial through your collection form. Connect it in Dashboard → Integrations → Connect & Share with Connect with Slack, then pick the channel on Slack's consent screen. The connection belongs to the active space; to change channels, disconnect and connect again.

When a customer submits a glowing testimonial, you want your whole team to see it immediately. Slack integration posts every new testimonial to your chosen channel with a clickable preview.

Connect Slack

  1. Go to Dashboard → Integrations → Connect & Share.
  2. Find the Slack card and click Connect with Slack.
  3. You're redirected to Slack's OAuth consent screen. Pick the channel you want notifications to go to and click Allow.
  4. You land back in VideoTestimonials with Slack connected — the card now shows the channel name.

What gets posted

For each new testimonial we send a message with:

  • A "New text testimonial received" or "New video testimonial received" header
  • Author name, role and company, and avatar
  • Star rating (if any)
  • The first 300 characters of the quote
  • The prize the customer won, if your form has a spin-the-wheel reward
  • A View in Dashboard → button

Change the channel

Click Disconnect and reconnect to pick a different channel. We don't support multi-channel fan-out from one workspace yet — use webhooks if you need that.

Disconnect

Click Disconnect on the Slack card to remove the integration. Reconnect any time to re-enable notifications.

Want to try this yourself?

The free plan includes 10 video testimonials, 20 text, a Wall of Love embed and CSV import. No credit card, and nothing expires.

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